Success isn’t just about meeting expectations, it’s about redefining them. I’m here to partner with you in understanding your business, your customers, and your goals. Together, we’ll unlock new opportunities by aligning your products and services with the needs that matter most. Beyond transactions, we build transformations, creating customer experiences that fuel advocacy, loyalty, and referrals. Let’s craft strategies that don’t just drive results but build a lasting legacy of growth and innovation. Are you ready to elevate your business? Let’s make it happen
About ME:
Technology should make life easier, not more complicated, right? That’s where I come in. I’m Mugiebelrahman or just Mugieb, and I love helping businesses simplify and optimize their technology for real impact.
With experience at Monday.com, Apple, and fintech innovation, I’ve worked with companies to ensure they’re not just using technology, but actually seeing results from it. Whether it’s boosting customer success, improving retention, or maximizing ROI, my goal is to make sure your tools work for you.
No complicated jargon, no fluff—just practical strategies that drive real outcomes. Let’s make technology work the way it should.
Qualification & Certificates:
My background blends technical expertise with business acumen. I hold a Bachelor’s degree in Engineering Technology, alongside industry-recognized certifications that enhance my understanding of customer success, data science, data-driven decision-making, and digital transformation. This combination enables me to help businesses leverage technology for tangible results.
Experiences & skills:
I am a seasoned professional with extensive experience in customer success /Experience, sales management, and data analytics, having held significant roles at several companies, such as…
Projects:
Some of my projects:
- Global Customer Success Strategy Overhaul – This project involved a comprehensive review and restructuring of MOOVE’s customer success strategies across all global markets.
- Automated Chatbot Implementation – spearheaded the development and implementation of an automated chatbot system designed to streamline customer interactions and enhance operational efficiency.
- Diverse Data Science Projects.